Human Resources Generalist Job Description

Position Summary

The Human Resources (HR) Generalist helps Academic Explorers Management and center administrators to make decisions relating to human resources, such as maintaining good relationships with employees and hiring new employees. They typically plan the hiring process, set guidelines and timelines according to the company’s policies and regulations. The HR Generalist keeps records of all employees from each child care center managed by Academic Explorers Management, Inc. and develops strategies to recruit and retain talented workers. The HR Generalist reports to the Owners and works in collaboration with all administrators.

Responsibilities and Duties

• Send and receive email communications and phone calls

• Create a recruitment plan and calendar according to operation and sales projections

• Post job opportunities online and review applications for qualified candidates

• Schedule, perform, and record initial virtual interviews with qualified employee candidates

• Manage contact lists

• Data entry into our Client Relation Manager (CRM)

• Follow all communication procedures, policies, and guidelines during all work-related interactions

• Perform exit interviews and generate appropriate paperwork

• Handle employee complaints respectfully and professionally

• Take appropriate disciplinary action against employees who violate rules and regulations and address employee grievances

• Investigate grievances and assist in the preparation of documentation for arbitration hearings

• Assist administrators with employee inquiries, performance reviews, coaching, and terminations

• Prepare spreadsheets and records as assigned

• Maintain physical and digital files for employees and their documents, benefits, and attendance records

• Schedule meetings, appointments, and events as assigned

• Conduct check-in meetings with all current employees to review professional goals

• Survey employees for satisfaction level and advise administrators accordingly

• Develop and implement new hire onboarding procedures,  training and presentations as assigned

• Initiate and follow up with new hire onboarding, orientation, training, and paperwork

• Articulate corporate policies and procedures to employees seeking clarification regarding payroll, disability, terminations, leaves of absence

• Attend occasional meetings and events outside of regular work hours

• Read, understand, and comply with the New York State Office of Children and Family Services (OCFS) Child Day Care Center regulations (Part 418-1) and Child Day Care Definitions, Enforcement and Hearings (Part 413)

• Read, understand, and comply with Academic Explorers policies and procedures  

• Other duties as assigned

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred

• Minimum two years of Human Resources experience preferred

• Must be proficient in Microsoft office products

• Must be proficient in Google G-Suite applications (Google Docs, Google Slides, Google Sheets)

• Must have effective, appropriate, and strong communication skills (orally and written)

• Must be able to speak, read, and write fluently in English, bilingual is a plus

Salary

$60,000 - $70,000 annually

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